Emory Respondus Lockdown Browser

Emory University Respondus Lockdown Browser
Emory Respondus Lockdown Browser

Student Technology Support (STS) is a free service for Emory students providing technical support and assistance for student-owned devices.

Respondus Lockdown Browser – All or part of your tests and final exam will be taken on your laptop computer using the Respondus Lockdown Browser. Therefore, your laptop battery.
Keeping the browser updated is important. Most browsers are supported. Access to the internet is needed. Broadband access is recommended. Resource: Virginia Wifi Hotspot Locations; Note: Some courses at Emory & Henry use publisher websites or e-portals such as McGraw-Hill Connect, Cengage MindTap, Pearson’s MyLabs, to name a few.
Exams will occur in Canvas using the Respondus Lockdown Browser. Students must install and maintain updates of the browser on their computer. Details are provided on how to install it here. There are two synchronous/in-class exams. Questions may include but are not limited to multiple choice, true/false, matching, and fill-in-the-blank.
However, it’s also time for the school to review what strategies aren’t working and to adjust. Specifically, using the Respondus Lockdown Browser is both invasive and ineffective. I’ve been employed as both a proctor in-class and as a digital proctor to review the footage of students taking exams.

STS operates on a first-come, first-serve basis. Most support requests, such as EmoryUnplugged wireless setups or game console registrations, can be handled relatively quickly. More complicated issues, such as virus and/or spyware removal, may require a computer to be checked-in for repair.
Students will need to have their Emory Student IDs for verification when visiting us for assistance or picking up a computer.

Emory & Henry College. Search Emory & Henry Search. E&H Online ALL OFFICES & SERVICES. Respondus Lockdown Browser Respondus Lockdown Browser is a customized browser that locks down the testing environment in a designated Learning Management System (LMS).

Configure EmoryUnplugged connectivity on capable laptops and personal devices
Install or reinstall operating systems
Scan for and remove computer viruses and other types of malware
Install a suite of anti-spyware solutions to combat future infections
Assist with general operating system troubleshooting
Install the latest hardware drivers for your machine
Uninstall programs that pose security risks to your computer, including P2P software
Diagnose hardware problems and assist with repairs
Assist most devices not compatible with EmoryUnplugged that are compatible with EmoryGuest

Windows* 7 and up
macOS* 10.11 and higher
Wireless setup for Linux, Android, and Apple iOS
Game consoles, eReaders, and others for wireless use in residence halls
Any device not listed, STS will attempt to help, but cannot guarantee service
*STS will only work on legitimate finished operating systems (no pirated copies or beta builds).

All machines that are going to be dropped off/checked-in require a power cord.

Students are responsible for backing up their data before devices are brought in. STS is not responsible for any data loss. Please ask us if you need assistance with backing up data.

Emory University Respondus Lockdown Browser

For check-ins: STS strives to remediate your computer within two to three business days. Serious issues may take longer.

Fall Hours